Sendoo (email, DMs and support chats)

Last updated: October 14, 2026

• You are the sender and the controller of your contact lists. booqoo is your processor. You must follow the Messaging and Notifications Policy and keep proof of consent.
• Sender identity. Every marketing email shows your real name or business, a valid postal address and a working unsubscribe link. Do not hide or disable them.
• Lists. Only upload contacts who opted in to hear from you. No purchased, rented or scraped lists. Imports may be checked, and may be refused or removed if complaints are high.
• Deliverability. We may throttle, pause or suspend sending if bounce, spam-complaint or blocklist rates pass our limits, to protect other users.
• Platform rules. DMs and support chats through Whop follow Whop's rules, and Whop may block or limit messages.
• Support chats. Conversations and transcripts are your business records. Tell your customers if an AI assistant or a person replies, and if chats are stored.
• AI drafting. Review all AI-generated text before sending.
• Data. Contact details, message content, delivery and open/click events, unsubscribe and complaint records. Suppression lists are kept so opted-out people are not contacted again, even after you delete your account.